Ticket FAQs

Tickets for the 2021 event will go on sale in the new year.  

There are two different types of tickets for The Edwardian Pageant – Arena Seating and Windsor Enclosure Seating.

When tickets go on sale the simplest way is to book online

Alternatively you can ring the Box Office on the numbers below*:
Booking Hotline: 0844 581 0755
Disabled Booking: 0800 640 5001
Disabled seating is charged at the concession rate and includes a free carer.
Group Booking: 0844 338 8002
A group of 10 or more, charged at the concession rate.
International Booking for overseas visitors: +44 121 796 6100

*Calls are charged at 7p per minute, plus your standard network charges; calls from a mobile will vary and may cost considerably more. Disabled booking line has no charge.

Local Windsor residents can book through the Windsor Information Centre on 01753 743589

When you book your tickets you can create an account and sign into it at any time.  In the account you will find an ‘order tracking’ button at the bottom of the page. You will need your order number and postcode to track your order.
If you booked your tickets as a guest and did not create an account, you can track your order by clicking here. You will need your order number and postcode to track your order.

If you created an account when you booked your tickets, you can log in and amend your personal and delivery details from here.

If you did not create an account when you booked your ticket, please call the box office directly to amend any order details. If you booked your tickets with Ticket Factory the number is 0844 581 0755. If you booked with Windsor Information Centre the number is 01753 743589.

A concession rate is a senior citizen, child under 16 or student card carrier.

Yes, a discount is available to Advantage Card holders on entry tickets – please contact Windsor Information Centre by calling 01753 743589 or by visiting them in the Windsor booking hall to claim this discount.

Royal Windsor Horse Show Club Members will be offered special prices for tickets for the Pageant. Please contact Charlotte Thornycroft, the Club Secretary who will provide you with your special booking code; 01753 860633 or membership@rwhs.co.uk

Please call our Box Office who will be able to arrange this for you: 0844 581 0755.


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